Maintenance Request Form

If you have a life-threatening emergency, call 911 immediately.

If you have an Emergency Maintenance Request, then please call 616-726-2334.

For all other routine maintenance requests, please fill out the form below.

Once reported our goal is to process the request as soon as possible. As a reminder, our contractors generally only operate Monday through Friday during normal business hours for routine maintenance issues. Depending on the nature of the repair we will try to work around your schedule. However, due to operational reasons, this won't always be possible.

A $50.00 fee will be assessed if any of the following occur:

Per your lease, there are certain maintenance items which the resident is responsible for. Check your lease for details, but some typical items would be, but are not limited to, clogged toilets, clogged drains, light bulbs, broken glass, pest control, etc. QwestPM is happy to coordinate these repairs for you on your behalf, but any costs related to the repairs would be charged back to your rental account. Additionally, if a resident submits a maintenance or repair request and after the fact, Management deems it was unnecessary or that the resident(s) failed to make sufficient efforts to correct or mitigate the issue prior to submitting the maintenance or repair request. Management may charge back to the resident(s) rental account the cost of the repair. Resident(s) acknowledge and agree that a reasonable level of effort and care will be extended from the resident(s) in an effort to help mitigate the cost of potential repairs.

Additionally, if you schedule an appointment with one of our contractors and then fail to be home at the time of the appointment. The contractors will charge us for their time. That charge will be added to your rental account as well.

Contact us today and be a stress free real estate investor tomorrow!

Contact Us
Qwest Property Management, LLC, Property Management, Grand Rapids, MI

Our Office

146 Monroe Center NW, Suite 1130
Grand Rapids, MI 49503
Tel: (616) 954-5900

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